PopWeaver help

PopWeaver shows contextual campaigns (popups, banners, embedded blocks, forms, quizzes) on your Shopify online store.

Getting started

In Shopify: Online Store › Themes › Customize › App embeds, turn on “Campaign display” (PopWeaver), then save.
In PopWeaver: Templates › pick a template › “Create a draft”. The draft is saved automatically and does not appear on your store.
Check the summary and “To fix before publishing”, then “Save and publish”.

Is the “Campaign display” app embed turned on in your published theme? PopWeaver's home page shows the last signal received from your store.
Is the campaign published (not a draft, paused or archived) and within its period?
Does the visit match the targeting? The editor's simulator explains, rule by rule, why a visit sees the campaign or not.
Frequency: a campaign already seen or closed waits for its delay. Test in a private browsing window.
Consent: until the visitor accepts preference cookies, automatic popups become a button to click.
Only one automatic display at a time: the campaign with the highest priority goes first.
Inline campaign: add the “Inline campaign” block to a section and paste the placement key shown in PopWeaver.
Campaigns never appear in the checkout, on the thank-you page or on order pages.

Turning off “Campaign display” in your theme stops all campaigns.
For one campaign: “Pause” or “Archive”. Your store stops showing it within a few minutes.
“Published versions” › “Restore” brings a previous published version back as a draft, ready to republish.

Responses are encrypted and visible in “Responses” to the owner and admins: details, follow-up, CSV export and deletion.
Contact and quote requests are kept for 180 days.
Newsletter: double opt-in. The customer receives an email and must click to confirm; they are then subscribed in Shopify. Without the click, no subscription is recorded.
A quote request is neither an order nor an accepted quote.

The assistant suggests campaigns, rewrites, translates and proposes targeting. Nothing is applied without your click, and it never publishes.
Numbers, discounts, delays or dates that do not come from your request are flagged and must be confirmed before applying.
Data sent to the AI provider: your messages, the public content of your catalog and published pages, the open campaign. Never form responses or your customers' data.
Usage is limited per day according to your plan (tokens used, reset at midnight UTC). The assistant can be turned off in Settings.

No measurement trackers. The frequency memory (campaign seen or closed) stays in the visitor's browser, only if they accepted preference cookies.
Access and erasure requests from your customers sent by Shopify are processed; you export an access request from “Responses”.
After you uninstall, Shopify sends the store erasure request (usually within 48 hours): all your PopWeaver data is then deleted.

A question or a problem? Write to popweaver@fluidifia.com.